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Crisis Leadership Now: A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal |  | Author: Laurence Barton
Publisher: McGraw-Hill
Category: Book
List Price: $39.95
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Rating:  11 reviews
Sales Rank: 291110
Media: Hardcover
Edition: 1
Pages: 352
Number Of Items: 1
Shipping Weight (lbs): 1.4
Dimensions (in): 9.1 x 6.4 x 1.4
ISBN: 0071498826
Dewey Decimal Number: 658.4092
EAN: 9780071498821
ASIN: 0071498826
Publication Date: December 20, 2007
Availability: Usually ships in 1-2 business days
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Product Description
Why do some managers shine during a high-level crisis while others stumble? Those who have an action plan in place are the ones who can react quickly, manage rumors, and respond to victims and stakeholders sincerely and adequately while keeping their organization afloat. Leading crisis management expert Laurence Barton has spent more than two decades consulting with top companies on how to anticipate and respond to workplace threats and tragedies. In Crisis Leadership Now he offers concrete solutions for managing disruptive events-from industrial accidents and acts of violence to embezzlement, product recalls, and terrorism. Barton takes you through his journey of advising senior executives on crisis events and examines: - The characteristics that define a true crisis
- Proven strategies to help you understand and respond to early warning signals
- Ways to mitigate threatening situations
- How to effectively communicate your decisions in a timely manner to employees, shareholders, customers, and other constituencies
In this forward-looking guide, Barton applies his corporate insider's insight to numerous case studies, demonstrating how such catastrophes happen to real companies and real people every day. These studies form a framework for building crisis management thinking into your company's strategic toolbox. Anticipating all forms of trouble, advising senior management and boards of directors about potential events, and devising a business recovery plan will allow your organization to rebound should tragedy strike. Barton has also created an indispensable sample crisis management plan, and includes detailed templates for addressing a wide spectrum of incidents and threats. Arming you with an arsenal of strategies, tools, and know-how, Crisis Leadership Now ensures that your company's leaders will demonstrate confidence and implement solutions in the midst of chaos.
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| Customer Reviews:
Showing reviews 1-5 of 11
 Crisis Leadership Now February 8, 2008
Carol E. Volk (San Francisco)
3 out of 3 found this review helpful
Larry Barton has written an authentic insight into crisis management.
He has that rare gift of offering important information in a way that is easy to assimilate. It takes a truly brilliant individual to offer important information in such a way that the reader will not be bored after a page or two of reading.
I shall look forward to more of his books in the future.
Being smart in a dangerous world March 15, 2008
Paul Kiser (Reno, NV United States)
3 out of 3 found this review helpful
Most businesses, schools, city halls, warehouses, etc. will never have someone walk in with an automatic rifle or a bomb and threaten to kill everyone inside, but over 8,000 TIMES A DAY an assault takes place in the workplace. What I think is even worse than physical confrontation is the employee who scares everyone else on a daily basis and management feels incapable of taking action "because he hasn't REALLY done anything, YET."
I have been involved in Dr. Barton's seminars and I am very pleased with his new book. In addition to his seminars, Dr. Barton is a key advisor to companies big and small who helps them assess and appropriately act on threats to the company and its' employees. He has real world, real time experience that is matched by few people in the world and his book shares his vast knowledge and expertise.
Sadly, when it comes to mental health the social landscape has changed. In the past people who were unhappy, unstable, or both would deal with his/her situation privately and sometimes tragically. Today, the unhappy and/or unstable person feels that others should know of his/her anguish and they seek attention and resolution simultaneously. If Arthur Miller were writing Death of a Salesman today it would be Death of a Salesman, His Boss, His Co-Workers, and Anyone Else Around.
A CEO who reads this book will have critical information and an understanding about managing a crisis that even his/her most experienced HR, Risk Management, Security, or IT department heads won't.
But even managers and supervisors will find a gold mine of ideas and concepts that will help them see a larger picture of his/her employee's environment that will allow them to act before issues become a crisis.
For employees, this book may be frustrating if you're in a company that is blissfully ignorant of this information. It may just confirm your fears that your employer is not adequately prepared for business in the 21st century. Unfortunately, there are real consequences to this type of ignorance and it is measured in dollars and lives.
Dr. Barton has a unique approach in helping others understand today's workplace and this book is the reality check that every organization needs to avoid the unthinkable.
Best Book By Far February 11, 2008
Risk Maven (Columbus OH)
2 out of 2 found this review helpful
I'd say Barton's book is by far the best one available to managers. He tells it like it is. Tons of cases- I was impressed how he brings it right up to the moment including incidents in the last few months. We'll use his sample Crisis Plan in our plants because we have nothing like that in place right now.
Couldn't put it down! February 19, 2008
P. J Rothstein (Brookfield, CT USA)
2 out of 2 found this review helpful
If I were to face a profound organizational crisis, Larry Barton is the person I would want by my side. His practical and effective insights into averting crises - and successfully confronting unavoidable crises - could be the difference between organizational survival or demise.
In this newest volume, Larry uses numerous, fascinating case studies based on real companies and real people to form a framework for building crisis management thinking into a strategic role in your organization. His 40-page crisis management plan is a valuable bonus, especially as it demonstrates that putting a crisis management program to work doesn't have to be an overwhelming challenge.
I have only one minor criticism of this book: I found it so fascinating that I found myself reading it cover to cover, late into the night, almost forgetting that I was learning from the Master of Crisis Leadership along the way. I don't care what your organization does, or what role you play in that organization - read this book!
The Meltdown- A Crisis in Confidence October 12, 2008
Dickson C. Buxton (Novato, Calif)
1 out of 1 found this review helpful
We are in the midst of a great crisis in our capital markets. The loss of confidence in our banking system has frozen the credit markets for most people and resulted in multi trillion dollar losses in investment portfolios.
This crisis in confidence requires strong, intelligent leadership to resolve the very complex issues that have put the significant liquidity available around the world on strike!
Larry's new book describes numerous crisis situations that have been resolved over the many years he has been one of the foremost authorities in the nation on Crisis Management. It should be required reading for our nations leaders at this critical time!
Dickson C. Buxton, Chartered Financial Consultant
Senior Managing Director, Private Capital Corporation
10-12-08
Showing reviews 1-5 of 11
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